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Use case

AI Customer Support Bot

Draft support responses from webhook events. Classify tickets with Gemini or OpenAI and return a suggested reply your help desk can render or auto-send.

Who this is for

Support teams, customer success, ops

The problem

First-response time blows past your SLA when volume spikes. Canned responses feel generic; hand-crafted replies do not scale.

The flow

Your help desk POSTs each new ticket to the published webhook. The flow classifies it with Gemini or OpenAI, drafts a reply, and returns both. Your help desk renders the draft for human approval or auto-sends for low-risk categories.

The outcome

A drafted reply per ticket. Human review where it matters.

Start building your first flow today.

Free to try. No credit card required. Publish production workflows in under 10 minutes.